FQA

Can I change my username?

Usernames on GuildChat can only be set once, and represent your unique identifier for people to find you on our service without using your phone number. to set your username, go to Me>Profile. Here, you can select your unique identifier. Note that once set, you will not be able to change it.

How do I add friends on GuildChat?

1. Use the search feature to find friends using either a phone number or their username.
Tap the icon at the top right of the Contacts page.
2. Add from mobile contacts.
Find your friends on GuildChat using your mobile contact list.

How do I add mobile contacts from my phone?

You will be asked if you would like to add mobile contacts from your phone the first time you launch GuildChat. You can also add it at any time from the Add Contacts>Mobile contacts option on the Contacts page.

How do I create a group chat?

1. Press the + icon in the top right corner of the Chat page. 
2. Select at least 2 contacts and press OK to create your group.

I joined a group, but i can't find it!

Any group chats you've joined will be displayed on the Group Chat page of Contacts.

How to leave or delete a group?

1. Select the group you want to leave.
2. Press the icon in the top right corner.
3. Select the button labelled Leave the Group.
4. If you created the group, the button you will see reads Delete the Group. If tapped, you will delete the group entirely, and it cannot be recovered.

How do I clear (delete) my chat history?

You can clear the chat history on your device, however, the other person can still see the chat on their devices. Once you’ve cleared your chat history from your device, it can't be recovered. 
1. Directly delete chat from Chat page.
On iOS: Swipe left on the chat you want to delete, then tap Delete. On Android: Select and hold the chat you want to delete, then tap Delete.
2. Clear Chat History
Open the chat you want to clear and tap the icon on the top right, then click on Clear Chat History.

How do I post on Flow?

1. Tap the camera icon on the top right corner of Flow page, then select the option Take a Photo or Choose from Photos.
2. Select the photos you want yo post. Additionally, you can use the text box to complement your post.
3. Tap Post on the top right when you are finished editing your post.
Note:
GuildChat needs access to your Camera and Album to enable posts on Flow.

How do I delete myFlow?

1. Go to Me > My Flow to open your Flows.
2. Select the Flow you want to delete, then tap the comment icon in the bottom right corner.
3. Tap the icon on the top right corner, then select Delete.

Who can view my Flow?

Only users in your GuildChat contacts can see your Flows. You can change your Flow privacy settings to Public View, which will allow users who are not in your contact list to view your 10 latest Flows.
You can also set your privacy settings to block contacts from viewing your Flows, or hide theirs.

Who can see the comments on my Flow posts?

Comments on your Flow posts are only visible to friends in common.

How do I block someone?

You can choose to block anyone from sending you messages or viewing your flows. To view all blocked contacts, go to Me > Privacy > Blocked Users.
To block a user, tap the icon on the tip right corner of one's profile page, and toggle on Block.
To unblock, toggle off the Block button.

How do I report someone?

1. Select the user from Contacts page or tap the users's profile picture in your conversation to open the Profile page.
2. Tap the icon on the top right corner to open the Settings page.
3. Select Report, and then choose one of the reasons from the list.

How do I delete a friend form my Contacts?

1. Select the user from Contacts page or tap the users's profile picture in your conversation to open the Profile page.
2. Tap the icon on the top right corner to open the Settings page.
3. Select Delete.

How do I reset my password?

If you have forgotten your password, you can reset it by using the “Forgot Password” link during the log-in process or account setting, enter your phone number, then follow the instructions. This is also the method you will want to use if you would like to reset your password.

Can I log in to GuildChat in more than one device simultaneously?

GuildChat doesn't support login in more than one device simultaneously.

How do I create a wallet?

If there is no wallet in your GuildChat yet, go to Wallet and select Create Wallet. Set up your wallet password (you'll need it for every transaction using the wallet), and then copy your seedwords to a safe place - anyone with knowledge of your mnemonic will be able to access all your assets. You can repeat the process to create as many wallets as you wish, but remember, keep your password and seed words in a safe place.

How do I import a wallet?

Go to Wallet and select Import Wallet. There are 3 ways to import a wallet: seed words, private key and keystore. For seed and private key, you will need to setup a new password. For the keystore, you will need to enter its password in order to import it.

How do I switch wallets?

Go to Wallet and tap the settings button on the top right. Select the one you want to switch for and that will be set as your new default wallet. Please note that any transactions taking place will go through your default wallet.

How do I delete my wallet?

Go to Wallet and tap the settings button on the top right. Tap Manage Wallet, select a wallet and tap Delete. Please note that if you delete the default wallet, the next one on your list will be set as the new default, or empty, in case you do not have any other wallet on GuildChat.

How do I backup the keystore?

Go to Wallet and tap the settings button on the top right. Select Backup Keystore, enter your wallet or keystore password, and then choose the way you wish to backup.

How do I export a private key?

Go to Wallet and tap the settings button on the top right. Select Export Private Key, enter your wallet password, and then choose the way you wish to export.

How to add tokens to a wallet?

Go to Wallet and tap the + icon next to the wallet name. Use the search bar to find tokens and add to your wallet, or manually add them by tapping the + icon on the top right and providing the information requested.

How do I send tokens from my wallet?

Go to Wallet, select the token you would like to send and tap Send. Enter the recipient address or scan its QR code, enter the transaction amount, and tap Next. Enter your wallet password and confirm all the information on the Confirm page before sending the tokens.

How do I receive tokens in my wallet?

Go to Wallet and tap on the icon next to your wallet address. You can copy your address or share your QR code with the sender.

How do I send tokens in the chat?

Open a chat, tap the arrow on the bottom left and select Transfer. Enter the transfer amount and select the token you want to send. Enter your wallet password and confirm all the information on the following page. If you or the receiver do not have a wallet setup on GuildChat, this operation can not be processed.

What happens if I forget my wallet password?

You can delete the wallet and import it again. To do that, you will need to have access to your seed, private key, or key store.

Can I log in to GuildChat on more than one device simultaneously to use the wallet?

To keep your wallet safe, every time you login to GuildChat on a different device, your default wallet will erased, and you will have to import it again.

Can I log in to GuildChat with different accounts to use my wallets?

The wallets are connected to your device and to your account. If you switch account on one device, the wallets will not be transferred.

How do I send GuildChat coin drop?

1. Go to a chat box of an individual chat or a group chat.
2. Top the ^ icon and then tap the coin drop button.
3. Fill in the amount and quantity to send a coin drop to your friend(s).

Unclaimed GuildChat coin drop

The unreceived GuildChat Coin Drop will be refunded to the Coin Pouch after 24 hours. Go to Me> Wallet> Coin Pouch and select the token to check the history. Notice: Coin Drop messages cannot be recalled, please make sure the amount before you send one.

How many coin drop can one claim?

One can only claim once from the same coin drop. If you are going to send more than the limit of coin drop to one friend, please split it into several coin drop. If the coin drop is not completely claimed in 24 hours, the amount will be refunded to your balance.

How to view my GuildChat coin drop history?

First entry: Tap one coin drop you sent or you claimed. Tap the 'History' button on the coin drop detail page.
Second entry: Tap the More button on the top right of coin drop Preparing page and select the View History button.

How to recharge my Coin Pouch?

Go to Me> Wallet> Coin Pouch and select the token you want to recharge, then tap the Top Up button on the page. Please notice you will need to create or import a wallet in GuildChat and make sure there are enough tokens in the wallet.

How to withdraw from my Coin Pouch?

Go to Me> Wallet> Coin Pouch and select the token you want to withdraw, then tap the Withdraw button on the page. Please notice you will need to create or import a wallet in GuildChat to withdraw to money to. Moreover, a fixed amount of transaction fee is required when withdrawing amount from Coin Pouch, make sure you have enough ETH tokens in your Coin Pouch to continue the operations.